Will My Patients Accept Easy Pay?
Absolutely! Thousands of doctors and dentists are currently using EASY PAY every day.
Using these words will make it easy to get your patients using EASY PAY:
"We will be happy to file your insurance claim for you and collect on your behalf from the insurance company, Mrs. Smith. However, we estimated your co-payment/deductible for today's treatment to be $__________. We'd like to collect a deposit for this amount NOW…
Or if you prefer, we can take your credit card information, which we'll keep on file (like when you check in a hotel) until the insurance company sends back the claim and we know the exact amount that you will owe. At that time, we'll process an automatic payment to your credit card for the balance owing/deductible amount (similar to hotel check-out).
Would you prefer to pay the deposit or give us your credit card?"
The only objection you're likely to hear from patients is: "Can't you just bill me, like last time?"
Our suggested response is:
"We are striving to keep our administrative costs at a minimum so we can keep our patient fees low. Billing is a major expense and a very time-consuming process which we're trying to eliminate. You'll help us keep our prices at the current levels by paying a deposit or giving us your credit card today."
